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Please Note: Lizard Island Resort caters to children 10 years old and over.

lizard-island-explore-lizard-head

Policies

Check-in

After 3:00pm

Check-out

Before 10:00am

Reservation Guarantee Policy

All reservations must be guaranteed at time of booking with a credit card. During High Season (13 December to 5 January (inclusive) each year), your credit card will be charged 50% of the total accommodation charge within 7 days of booking. Balance to be charged to card 30 days prior to arrival.

Cancel Policy (High Season)

Cancellations between 60-31 days prior to arrival incur a 50% fee for each room cancelled. Cancellations within 30 days prior to arrival incur a 100% fee for each room cancelled.

In the event of a “no show” on the booked date of arrival, you will be charged a 100% cancellation fee equivalent to the full stay of each room booked.

Cancel Policy (other times)

Cancellations between 30-15 days prior to arrival incur a 50% fee for each room cancelled. Cancellations within 14 days incur a 100% fee equivalent to the full stay of each room cancelled.

In the event of a “no show” on the booked date of arrival, you will be charged a 100% cancellation fee equivalent to the full stay of each room booked.

In addition, the Resort is entitled to reimbursement of any fees, costs and expenses the Resort incurs in cancelling or re-scheduling with transportation carriers, including cancellation or re-scheduling of flights.

Force Majeure

Where the Resort is prevented from performance of the booking by Force Majeure, the Resort will not charge, and will repay, if applicable, any fees, costs or expenses or other amount for:

– any cancellation or change to the booking; or

– the part of the booking that was not used due to Force Majeure,

excluding any fees, costs and expenses the Resort incurs in cancelling or re-scheduling with transportation carriers. For the avoidance of doubt, fees, costs and expenses the Resort incurs in cancelling or re-scheduling transportation carriers will be paid by you.

Force Majeure shall include, without limitation, any of the following events affecting multiple guests and multiple bookings: acts of God, volcanic eruption, natural disaster, fire, acts of war, hostilities or any local or national emergency, invasion, compliance with any order or request of any national, provincial, port or other public authority, government regulation or intervention, military action, civil war or terrorism, (biological, chemical or nuclear) explosion, rebellion, riots, insurrection, strikes, civil disorder (or the material or substantial threat or justified apprehension of any such events), pandemic or epidemic, curtailment of transportation facilities, close down of airports or any other exceptional and catastrophic event, circumstance or emergency, preventing or making it impossible or illegal or highly unsafe for guests to travel to or stay at Lizard Island.

The perfect place to get married!!! We were looking for a very private wedding, just the two of us, and after contacting the hotel, they helped arrange everything. They arranged a celebrant (Vivian) to fly in to perform the ceremony, and with the help of Nicole, Heather and David all our wedding needs were taken care of. David and Heather were our witnesses, and David (Resort Photographer) took some amazing pictures... the day ended with a very romantic 7 course dinner on the beach, served to perfection by Claudio - Steve and Alice

Lizard Island is a very special place... quiet, serene remote with sunsets to die for, it was the perfect choice for our 50th wedding anniversary. The staff is friendly and attentive - responsive to every request. - Russ

A spectacular island and resort! It is truly a wonderful experience from the beach to the water, the sunsets, the sea life, the birds and the spa pampering. The staff could not be more accommodating, professional, and helpful all in a most impressive and genuine manner. The accommodation is tops; well kept and maintained. The bar and dining atmosphere is friendly and a pleasant atmosphere - the food was truly a gastronomic treat - every meal! We left feeling so relaxed and extremely well looked after. Definitely 5 star hotel and attention. - Linda

If you are looking for the most friendly, comfortable, and exquisite place to relax, this is it! Sand, sun, snorkel, dive, boat, paddle board, hike, relax. It’s all here! The spa was awesome with Beck, best pedicure ever. Ava was awesome on the beach, Magic was totally chill and helpful. The whole crew on the dive boat was awesome. The cabins on the beach are amazing. But the food, and diversity of menus was off the chart. Wine pairings to match. - Tom

We arrived via small plane to our own private paradise. The rooms were large, tasteful and beautifully appointed. The staff was wonderful, warm and welcoming and the dining experience superb. Add to that the beauty of the Great Barrier Reef and you are truly in paradise. - Lisa